BBT Capital Services is wholly owned division of BBT Group and specializes in high volume debt collection. A genuine
understanding of our clients' needs, values and priorities empowers us to deliver, efficient, tailor-made credit
management & debt collection services at competitive rates. BBT Capital is one of South Africa’s leading Revenue Management
Company. Our core business is providing receivables management, debt collection, debt ledger purchasing and legal services
to support those collection activities. We provide collection services to some of the largest lenders and financial institutions
in South Africa.
A genuine understanding of our clients' needs, values and priorities empowers us to deliver efficient, tailor-made credit management services at competitive rates. We operate a program of continuous improvement and invest heavily in up-to-date technology. Our national collection operations are managed from a state of the art, modern contact center. We enjoy strong business relationships with major banks, financial institutions, insurance houses, large corporations, public utilities and governments. We focus on providing brand protection for our stakeholders by maintaining the highest ethical standards and a strong culture of compliance with the laws and regulations governing our business.
BBT Capital Services is registered with the Council for Debt Collectors and conducts its collections in strict accordance with the Debt Collectors Act and the code of conduct prescribed by the Association of Debt Recovery Agents (ADRA). Through selective recruitment and staff education backed by modern technology, BBT Capital Services offers service levels that consistently meet and exceed client expectations. The past few months have seen significant growth both in terms of our client base and the overall collections rate. This growth can be directly attributed to a serious commitment to providing a high quality service and our proactive, persistent and results-oriented business operations.